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Showing posts with label support. Show all posts
Showing posts with label support. Show all posts

Lytro: Now with Manual Control and Ren's Visit

As you would be aware from our excitement over the last little while, the amazing Lytro light field camera is now being sold by us in Australia and it is about to get even better.

If you have recently purchased your very own Lytro, you would be wise to install the latest firmware release. Why? Well, afterwards, manual control will be yours.

The latest firmware allows control over
Shutter Speed, ISO Sensitivity, Neutral Density (ND) Filter and the Auto Exposure (AE) Lock. This gives you a whole new playing field for getting the most out of this revolutionary device.

The Lytro Blog has all the details, so get reading!

In other Lytro news, we were lucky enough for the creator, Ren Ng, to visit our Sydney store in Canterbury. Here he is with some of our cheerful staff (touch the photo to refocus like magic):


Canon EOS 650D DSLR Camera Grip Issue


Canon 650D Body

Back on the 6th July, Canon Australia announced a service notice relating to an issue with the front rubber grip on some EOS 650D DSLR cameras.

The problem is due to a substance produced by the rubber grip - namely, zinc bis (N,N’-dimethyldithiocarbamate). This is caused by a chemical reaction that turns the rubber surface white when it comes into contact with other materials. And apparently high temperature and humidity makes this worse.

Certain lots produced between 31st May and 15th June 2012 were identified as being susceptible to the issue and as a result Canon Australia prevented any units within that range from entering the supply chain in Australia.

However, as a precautionary measure, Canon has broadened the serial number range of potentially affected products to include lots produced up to 27th June. They have identified a small number of units between Australia and New Zealand that fall within this increased buffer range.

To identify whether your camera is affected, Canon Australia has provided an online serial number checker. 

Canon advises users of EOS 650D cameras who have already checked their camera serial number prior to 3 August 2012 to please repeat the process. 

Owners of potentially affected cameras purchased through Digital Camera Warehouse may contact us on 1300 365 220 or customerservice@digitalcamerawarehouse.com.au to arrange a swap of the affected camera for new stock, or contact Canon directly on 13 13 83 to arrange for a free service. 

Further information as well as important information on use can be found on Canon Australia's support page.

Canon apologises for any inconvenience caused by this issue.